We are located in Toronto, Ontario, Canada.

Chamjon is an online marketplace. We offer products and services through our website only and do not have a physical storefront.

1. Creating a Chamjon account using your email address.

1) Sign up with your email address and you will receive a verification link to your email address.

2) Check your email and click the verification link.

3) You will be automatically signed in to your Chamjon account.

2. Signing in with your social media account.

1) You can sign in with your Google, Kakao or Facebook account. 

2) If you have these 3 accounts with 3 different email addresses, you can sign in with each social media account.

Please note, if you already have created your account with an email address that is also same as your social media account, you need to go through an additional verification process to link those two sign-in method. 

A. We are sorry to hear that you want to close your account with us.

If you no longer use Caforia, please Contact Us to close your account.
Once you have submitted a request, we will review your account information and close the account.

After closing your account, all of your data will be deleted and cannot be recovered.

A. As soon as you place an order, you'll receive an order confirmation email from us to let you know that we received your order. Once your order is shipped, you will receive another email with tracking information. 

A. As the status of your order changes, you'll receive email notifications. These will indicate that we received your order, we shipped your order and that your order is delivered. You can also view the status of past and current orders by signing in to your account and choosing ‘Order History’ under ‘My Account’.

Please contact our Customer Service if you have any questions about your orders. Please have your ‘Order ID’ (which you can find in your order confirmation emails) ready to help us find your records quickly!

A. Once an order is placed, the order is final. You are not able to add, delete or change it. 

If there is another item that you would like to purchase, simply place a new order. 

A. Caforia has been updating data on health foods that have been banned from importation in each country including the United States and South Korea. Therefore, you may experience restrictions to order for those products based on the shipping address you selected.
 

Examples of restricted items

• United States: Seal omega-3, Serrapeptase, and more
• South Korea: Melatonin, 5-HTP, NAC, Echinacea and more
   

Please Contact Us for more details.

A. Ship to South Korea

If you are receiving goods to South Korea, the product quantity is limited to a maximum of 6. 
This limit applies to natural supplements and cosmetic products.

Ship to China

If you are receiving goods to China, the product quantity is limited to a maximum of 5. 
If you add more than 5 items to your shopping cart, you are not able to proceed to check out.

A. You will get a discount when you buy more than 2 bottles for products with volume discount option.

If you enter the page of the product with Volume Discount, you can see the Buy More Save More selection.

You can select how many bottles you want.

A. We can only accept Visa, MasterCard, American Express with Canadian and American credit card numbers.

A. You will be charged taxes based on the shipping address.

Sales Tax Rates by Province in Canada

- 13% HST : Ontario

- 15% HST : New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island

- 5% GST : Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Saskatchewan, and Yukon

Orders shipped to the USA and other countries are not subject to any taxes.