At Nutrition Chamjon, We are doing our shipping with Canada Post. Once you order items, we will send the item package within 1 business day.

delivery_info

 

 

17781823_sYou can cancel the order before the delivery.
You must return the product that you ordered if you want to cancel.
The delivery fee will still be charged if you return the products without any specific reason

We will refund the money 2-3 days after we confirm your returning products

1) Free Shipping Available

  • Save shipping costs! We now proudly offer Free Shipping on over $45 Purchase WORLDWIDE!
  • Free shipping is automatically calculated during your checkout.

2) Detailed Shipping information

  • Shipping Price
    Please note that orders shipped to the Yukon, NWT, and Nunavut may carry an additional shipping charge. You will be contacted by email if this applies.
  • Some U.S. orders may carry an additional shipping charge. You will be contacted if this applies.
  • International customers will be contacted with shipping options and rates once orders have been received. No charge will be made for international orders until shipping options have been approved.
  •  Taxes * We charge 13% HST for the orders delivered to Ontario, and 5% GST for the other Canadian provinces.

3) Delivery Standards

  • Orders are usually shipped within 1 business day after they are received. If your order placed before 11:00am EST your order will usually leave the same day.
  • In Canada delivery time is 1-3 business days in Ontario and Quebec, and 2-5 business days in the West and the East. Canadian orders are shipped by Canada Post Expedited Parcel.
  • In the US delivery time is 7-12 business days. US orders are shipped by Canada Post Expedited Parcel.
  • Tracking information can be provided for the shipping to US, Canada, and South Korea with your request.
  • Certain areas may have longer delivery standards. You may find the detailed information on the Canada Post website. (http://www.canadapost.ca) International delivery standards are varied by countries or orders. Please email for an exact time, and cost for the delivery to your country.

4) Secure ordering

  • Your ordering process is secured with the highest level of security available and is provided by one of the world leaders in e-commerce.

5) Back order/ Out of Stock/ Return/ Pricing/ Currency

  • If an item is temporarily unavailable from our suppliers you will be informed promptly by email.
  • It does not happen very often, but if you find an errors in your order, phone us within one week of receiving it and we will correct it as soon as possible.
  • Returns: Unopened products may be returned within 30 days of the original purchase date. Please inform us via email ahead of time before sending the item. A 20% restocking fee may apply. The cost of shipping is non-refundable.
  • Pricing: ChamJon endeavors to maintain a consistent price policy and to update this site to reflect any changes in price; however, some prices may vary depending on availability from our suppliers. This does not necessarily mean prices will always increase. If on the chance that you order such a product, you will be informed before your order is processed.
  • All the price information displayed in Canadian Dollars.

6) International Orders: Importing of goods and taxes

  • Please ensure that ordering from us does not contravene the customs laws of your country regarding the importation of nutritional supplements and herbs. Customs fees and/or impounding of an order (including any resultant expense, subsequent loss and/or return shipping) are the sole responsibility of the purchaser.

7) Legal Information

  • Please note that while ChamJon supports your right to use nutritional supplements for any therapeutic purpose you or your practitioner see fit, that the information on this website should not be considered as a claim, or a substitute for the advice of your health care practitioner. All text and images are intended for informational purposes only.
  • Any order confirmation (electronic or paper receipt) given to you through ChamJon does not signify our acceptance of your order, nor does it constitute confirmation of an offer to sell. Also note that National Nutrition reserves the right to refuse the processing or shipment of an order for any reason.

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14 Comments

  • 지예 December 28, 2015 at 2:39 am

    When will it come?
    I thought it took about 7 days business day standard.
    I want to know the approximate date when it comes.

    Reply

    • chamjon December 28, 2015 at 7:09 pm

      Dear Jiye,

      We sent emails several times to get your Jumin number or personal customs number.
      Because sending to south Korea, the number is required.

      You can get the personal customs number below.
      p.customs.go.kr

      Please send the number or Jumin number. We already ready to send your order.

      Best Regards,

      Reply

  • JIHYUN LEE April 19, 2017 at 11:45 am

    택스가 따로 청구가 되는지요?

    Reply

  • Lee, Sangjong July 31, 2017 at 9:12 am

    안녕하세요..
    물품 구매하고 싶습니다.
    그런데 회원 가입을 어떻게 하는지 모르겠어요?
    방법 좀 알려주세요…

    Reply

    • chamjon July 31, 2017 at 11:43 am

      이상종님, 안녕하세요.
      참존은 따로 회원 가입을 하지 않으셔도 최초 주문이 이루어질 때, 자동으로 회원가입이 되는 시스템입니다.
      구매를 원하시는 상품을 장바구니에 넣으신 후, 체크 아웃하시면 회원가입이 이루어져 다음 구매 시에 My Account 탭을 이용하여 로그인 하실 수 있습니다.

      추가적으로 궁금한 사항이 있으시면 언제든지 문의 주시기 바랍니다.
      감사합니다.

      Reply

  • Julie Kim August 16, 2017 at 12:28 am

    안녕하세요
    저는 미국살고 한국 부모님께 배송하고 싶은데요
    45불 이상이면 프리쉬핑 맞나요?
    그리고 주민번호는 구매자 것인가요? 아님 배송받는 사람의 번호여야 하나요?
    배송이 며칠정도 걸리는지 궁금해요

    Reply

    • chamjon August 16, 2017 at 1:36 pm

      안녕하세요.
      45불 이상 구매 시, 택배비는 무료입니다.
      미주 지역에서 한국으로 배송이 이루어지는 과정에서 통관 상의 문제로 택배를 받으실 분 (배송받는 사람)의 주민등록번호나 개인통관번호, 전화번호가 반드시 필요합니다.
      절차 상 필요한 부분이나, 혹시라도 주민등록번호를 쓰시는 것에 개인 정보 유출 등의 부분이 염려 되신다면 portal.customs.go.kr 로 가셔서 개인통관번호를 발급받으셔서 쓰는 방법도 있습니다.
      주민등록번호 또는 개인통관번호가 없이는 배송이 이루어질 수 없는 부분 양해 부탁 드립니다.

      또한, 한국으로의 배송은 매주 화요일과 금요일에 이루어지며, 화요일 배송 건은 해당 주 토요일, 금요일 배송 건은 그 다음 주 화요일 또는 수요일에 받아보실 수 있습니다.
      여러 가지 상황에 따라 조금씩 스케쥴 변동 가능성이 있는 점 참고해주시기 바랍니다.

      추가적으로 궁금한 사항이 있으시면 언제든지 문의 주시기 바랍니다.
      감사합니다.

      Reply

  • Julie Kim August 17, 2017 at 12:28 am

    가격을 50불로 맞춰서 샀는데 미국카드로 결제하니 40.59로 바뀌어서 결제되었어요.
    이 경우도 무료배송이죠? 아니면 취소해야하니 알려주세요.
    구매자 Hyejung Suk

    Reply

  • soyun October 3, 2017 at 10:52 pm

    캐나다에서 주문했고
    캐나다포스트로 보내주셨는데
    5일동안 안찾아서 반송됬어요ㅠㅠㅠ망할….
    그쪽에 도착했다는데 그럼 다시 보내주시나요?ㅠㅠ

    Reply

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